Gregorys Coffee 1407 Broadway

Very bad customer service and taste is nothing special

One would think with all the competition between 20,000 coffee joints in Manhattan, customer service would be your focus. I often frequent Gregory 's Coffee because I like their coffee, but this one location I will never visit again. I enter this morning and the place is empty. Three females are chatting behind the counter. I approach and they all turn to look at me silently. As if I am interrupting them. No one says good morning or how can I help you , only silent stares. I say good morning and places my order, which contains oat milk. A petite female with glasses, in the group, looks annoyed and blurts out I don 't have oat milk . I would have easily switched to something else, but she was so nasty, I said no thank you and walked out. Good luck keeping customers with that mentality.

Just get the 80% coffee with my 12oz latte order. Are this the standard liquid of all 12oz hot coffee?

Grabbed a quick coffee. I had thought I would use their wifi but it didn't work. Coffee was good no matter.

Gregory's Coffee is one of our go-to places when we would like a cup of refreshing coffee in the afternoon. The decor is simple, cozy, and perfect as a spot to get rest.We got 2 hot lattes to go and the staff served us very quickly and friendly. Their coffee is not the best in our opinion but pretty decent with reasonable price.