Red Lobster - City of Maple Grove

I'm not sure what happened to Red Lobster since I was a lot younger but I think today is my last trip. Came for the 24 dollar snow crab special, but never again. Ordered the snow crab special, it came out half warm half refrigerator cold. I pulled one of the tiny parts of the crab leg out and said yep... super cold. Grabbed the waiter and let them know. They said they'd send out another meal and not reheat so the crab wasn't overcooked. Less than 5 minutes later the crab comes out and the first thing I see is the leg that's missing the point I pulled off. Barely reheated and some parts still cold. Ordered an appetizer, it was forgotten and not put in with the order. Place was mostly empty and drinks weren't great. We basically packed up, left, and went to a bar.

I was shown to a table promptly, and my server came by within a couple of minutes. I did have to wait close to 35 minutes after ordering my food, for it to arrive. It was still pretty warm, though not as hot as I expected! I ate it all nonetheless, and was quite full afterwards. Definitely recommend stopping in for a bite if you're in the area!

Date night was a hit! Delicious dinner fantastic service! Yummy Margherita flights, too!! Watermelon was my favorite!

Don’t even bother doing curbside, every single time, I’m waiting, and just go inside myself to get it. By the time you do that, the food is cold. I went at 8:15pm Aug 8th, I go inside and there’s several employees standing there at the bar with a dumb look on their face…while the food is sitting there.

Updated review 4 star to 2 star. We went a few weeks ago and had a horrible experience. I can see why they are going out of business. Poor service, couldn’t get drinks throughout the evening or the right food. They seemed very inexperienced in their menu. They gave us the wrong type of crab legs and we had to argue with them to take it back/confirm with the chef. They messed up other food items as well. They also shorted us on crab (no cluster, just small legs) and only fixed it when we asked and pushed again. Overall, no contact from the manager during our time there. The place was also not busy. Additionally most of the side options that used to be included are now an extra charge. Overall it felt like a very different experience than any red lobster used to feel like.