The Brass Rail At Selfridges

Food was good. It’s selfridges, so not cheap. Service non existent. Had to flag waiter down after numerous other tables that arrived after us were served. Food dumped in front of us. No follow up to see if everything ok. Had to wave waiter down as coffee never came with other drinks after 20 minutes. Then coffee arrived with no sugar or spoon, unlike other tables served around us. Had to get up and ask at counter for spoon. Had to get up and ask for bill, despite line of people waiting to be seated, as couldn’t catch ANY waiters eye. Refused to pay for added service fee. No one seemed to be looking after certain tables. Waiters looked miserable. Think I should get a job here with the amount of service tip they automatically charge! Management need to do something about service! Wouldn’t take family/friends there again

Outstanding salted beef sandwiches and definitely worth a visit if you happen to find yourself in the vicinity. Service is very friendly but slightly overrun, though we did visit at peak hour lunchtime. Be prepared to queue for 15 20min on the weekend gets very busy. Also had some options for kids, like macaroni side dish. Will be back.

Terrible quality of food. Am actually quite shocked this kind of standard can be served at Selfridges. Shocking. Worse than Subway. Unbelievable.

Great location but I had asked for my salad followed by my scones. Not an option. I had to take it in the order the kitchen chose to create it. Initial host was great but wait staff was slow and not really interested. Would not bother going back. Food was decent enough but the scones I make are just as good (and I kind of prefer items BETTER than I can make it since I am not a professional!

Food quite good as usual but £35 FOR A SELFRIDGES OWN BRAND WHITE WINE is over the top, such a shame the comfortable venue for a quick lunch with a friend, wife or business colleague has just priced itself out. Seemed to be all new staff today prehaps the old staff are too embarased?