Pizza Express

Pizza Express is always a great place to get a really good pizza or a tasty pasta dish. This is a full service restaurant that delivers authentic Italian cuisine. I recommend the deserts, particularly the billionaire's desert. Really a phenomenal desert. We always make it a must to drop in to Pizza Express when we are in London. Hope you will too!

On the evening of December 30th, 2021, the weather was mild at 14 degrees Celsius. Despite the outdoor tables being empty, this restaurant was fully packed inside. When we asked a waiter for an outside table, he spoke to the manager who rudely informed us that they were not serving outside, without any apology or explanation. It's no surprise that with staff and managers like this, the restaurant is struggling financially.

We had an excellent meal tonight with absolutely fantastic service from Lucas. Despite dealing with somewhat difficult customers next to us who were quite rude at times, he remained extremely professional throughout. Lucas was very attentive to us and other customers in the restaurant with a very pleasant manner. He was an excellent member of staff who complimented our highly enjoyable meal and evening. Although we are only visiting from Glasgow, we would definitely return on our next visit to London based on the wonderful service and food we received.

The restaurant did not meet expectations. The pizza had minimal and disappointing toppings, and the staff seemed more preoccupied with chatting amongst themselves than attending to customer needs. The prices were high considering the subpar quality of the food and service.

Kush was a wonderful and attentive waiter. He was flat out as the place was busy but was very polite. Food was great as always.