Garden Room

The Lanesborough was our favorite hotel for ages, especially after all the effort they have done with the new refurbishment. BUT! We just visited the Cigar lounge with my husband, hoping to get the same lavel of service and old English class. What a Disappointment! The lounge is packed with Arab tourists, the staff don’t pay any attention to you if you are not the member of that group , the whole atmosphere is so cheep ! We have been waiting for our order more then 30 min to learn at the end that they have neither the cigar we choose no the champagne...! After 1 hour total waiting time we decided to leave and went to The Wellesley round the corner and SUCH s difference! Superb stuff, very attentive, quick and accurate service, best cigars and Champagne, the relaxing and sophisticated atmosphere.. What happens with my beloved Lanesborough?! Never again for us and our friends till the current management staying.. Shame.....

I don 't much about anything, my wife and kids are the first to point that out to me, however even they acknowledge i know my cigars. With that in mind you can rest assured that i am telling the truth when i say this is one of the best cigar terraces in London if not the world. Neil Millington and the rest of the staff are incredibly helpful and extremely knowledgeable. The cigar list offers something for every budget, and the drinks are excellent. The room is very comfortable and you often forget you are actually 'outside '.As someone who visits this location regularly i can say that I never leave disappointed and i always get excited about the thought of going back.

I frequently try to pop in here when I feel like a good cigar excellent service, huge spirits selection and excellent cigar collection including a lot of very rare smokes. The design is such that you genuinely feel you are in an indoor space, thanks to the plush armchairs, fireplace and discreet but very powerful ceiling heaters. Obviously the prices and selection are very high end, as you would expect from the Lanesborough. Word of warning: reservations cannot be made and at night it is very busy and hard to get a spot unless you are a hotel resident or arrive early.

This is a nice cigar lounge in the Lanesborough hotel. It’s a quiet and enjoyable place with great staff and service. I visit almost daily when in London. Warm greetings to all the staff.

Adam Faith famously used to hold his business meetings at his regular table at Fortnum and Masons cafe...I like to have my more contentious meetings here in the Garden Room as the atmosphere is so conducive to getting problems settled. It helps to have unobtrusive service which is also excellent...and they make wonderful cocktails. This is a feel-good setting where customers are really looked after by the superb staff. One of London's greatest secrets. The Library Bar is my second favourite watering hole...also with amazing staff. Then again this entire hotel is wonderful... unlike the horrible Ritz further down the road.