Wendy's - Cincinnati

I love to go here and get a koks zero because they can add taste options such as lime. about 3 months ago at 2 separate locations I had received my regular koks zero and it was terrible! obviously something wrong. I told them I thought she was the manager and she said she would see someone. fast forward, I think it should be fixed now. nooo. it's still terrible and doesn't work. I can't believe that months are over and even several times are reported to a manager they can't fix yet. on a page note they do not order seasonal fruits. they were small pieces of apples that smeared like rotting chemicals.

Good food! pleasant staff! most are older. very friendly. they even came and opened the door for my disabled woman. the bathrooms were clean. we enjoyed our visit. Thank you.

Update their Google page with their actual hours. drive them through locks at 11 o'clock there have 10:04 behind 3 cars, which ordered that we are closed. whoever has these wendys needs must be interested in the daily operation. that was the best wendys environment. I'll never go back.

Sat at the drive thru for @15 minutes or so because we could see at least 3 workers in the building. No one ever communicated with us. We finally left. This is the second time in two weeks that this happened. Hours said they were open. The people inside could have told us if they were closed or the system was down or whatever the reason was that they were ignoring us. Very rude!Very disappointed!

Would love to have tried your new Strawberry frosty. Waited in line for 15 minutes with hardly a line and then get to the intercom and says sorry we're closed. Really at 8pm? What a waste of time.