The Rickenbacker Phone Number, Reservations, Reviews

Does not honor vouchers from the Airport. Bought an $18 burger and fries with a $12 voucher and my bill was $22. A fellow patron stated the same thing with his bill.

Mandatory 18% tip regardless if the service is good which it usually is not. Staff is hard to get any attention from at the bar no matter how long you've been waiting. Some people prefer to tip in cash.

Request for the “Well Done” All American Burger but there is a good portion of the burger that is undercooked.

First of all… they charge a mandatory 18% tip, even on a table for 1… when the service sucks!!! Secondly… I ordered my steak medium rare, they brought it well-done with not an ATTEMPT to season it… and by the time I was able to flag down a waiter I was exhausted and just wanted to go to bed so instead of remaking the steak I asked if the soup would take very long… he said 5 minutes but it took FOREVER!!! And they STILL charged me 18% gratuity!!! Thirdly, it is almost impossible to get a refill on your drink… but they STILL charge an 18% gratuity!!! Avoid this restaurant! Avoid it like the plague!!! If you DO go there… be warned that they barely season their food! Tasteless!!! Bland!!! Awful!!!

Frustrating. Automatic 15% service fee plus a built in 20% tip! 35% total on top of food prices. I didn’t see that disclosed on the menu! But what are you going to do? They have a captive audience. We stopped with just the drinks and ordered Grubhub.