Mcdonald's - Chino

My family and I waited 36 minutes for a 6 piece Chicken Nugget Happy Meal. This restaurant has horrible customer service! No from of management structure! Worst McDonald?s in the area??..Beware!!

Came in yesterday, ordered my food at the counter at 7:01pm, finally after waiting over 35 minutes I asked where is my order??? And I still didn?t get it until 7:47. Ridiculous! While all the workers are just talking, and didn?t even get an apology! Thislocation is always slow and the workers are always rude, this wasn?t just yesterday!! 45 minutes for 1 burger, 6 nuggets, andfries! And I wasn?t even in the drive thru!

I tried to order a quarter pounder, and was told they were all out of Quarter Pounders and Double Quarter Pounders. I ended up buying food elsewhere, although my kids really wanted to eat there, so I bit the bullet and bought some food for them. I?m notquite sure what?s going on here, maybe it?s a global raw material shortage, or bad management. But McDonald?s of all places?

This is the second time I've been here and they never open the drive thru on time. Even after the opening time of 5am they're always late removing the cones to allow cars in the drive thru. Both times they did not have what I wanted but it was stillbeing advertised on their menu. Again I was told they did not have what I wanted. Where is the management!?!?! Why not removethe cones exactly at 5am or one minute before opening time? Why not put a message that said product is not available thatmorning? Why not completely remove item you don't have before people start ordering it? Whoever owns this McDonald's is losingmoney. I've seen plenty of people leave because the drive thru was not open at said opening time. If you like doing businesslike this then keep up the work or lack of it). I'll take my money to Del Taco or Farmers Boys where I've never had thatproblem.

Only problem I have is when you dine in there's never anyone waiting at the register. You have to wait for minutes b4 someone comes. Also the manager Stephanie is a bird brain. All the employees are cool except her. ????