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Contribuiți la feedbackThese guys have been amazing! Bought the car online and over the phone in about an hour. THEN, they delivered the car from Chico to Modesto, clean and with a full tank of gas, the very next day free of charge. I 've been trying to buy a car since mine was totaled on Christmas Eve '21, and have delt with, I can 't remember how many dealerships. These guys stand head and shoulders above them all.
June 8, 2022 I bought my amazing little BMW Z4. But my experience goes back to February when I was on the hunt for one. I dropped into my local BMW dealership and met Jeffrey Olivarri. He was kind enough to go over the car that I was looking for online and show me all the features. I went to Sacramento and test drove some used ones and came back to Jeffrey to order the car. The ordering process was PERFECT. We picked out exactly what I wanted and placed the order. Updates were given to me the whole 3 month wait and he even surprised me with a video of a used one they had gotten on their lot during my wait period. He was amazing! Had the car ready with a bow and all the day of pick up! I highly recommend him and this truly is the only way to buy a car!! So go see Jeffrey! He will treat you like royalty!!! BEST CAR BUYING EXPERIENCE EVER!!!
Brad Yergenson (sales) and Ron Joplin (parts) were both excellent. I was disappointed that the Service dept. was not able to install the Molded Assist steps we purchased.
They are always just what the sign says. Courtesy. They are always professional and friendly. My car runs perfectly and they even know my car's name. I feel confident that they will service my car with care.
Purchased a car sight unseen from Chico earlier this year. The staff was friendly (although sometimes slow to get things done). Overall they were cooperative, and were reasonable and straightforward to deal with when it came to negotiation. My main gripe is that I was told the car was mint, and it's flaws weren't noticed by any of the staff until the car was sold and the transport company arrived to pick up the car. They pointed out some relatively minor damage (which chico worked with me on), but it was still frustrating to be unaware of the damage until after the car was sold. I wouldn't hesitate to do business with them again, but I would have them look over the car with a fine-toothed comb before I bought another car sight unseen.