Waitrose Coffee Shop - Chichester

The cafe at this Waitrose has been attractively refurbished. However several disappointments....very small space now for our trolley to be left, no teacakes available on the three afternoons we called, no plain or cheesy scones available either on those afternoons. The only items we were offered were rather sugary looking cakes not to our taste. We were sorry we liked having a cuppa and a teacake or scone after our weekly shop!

I use this facility occasionally and it’s a good standard as one would expect of Waitrose. Usual selections of hot and cold food, cakes etc.

Even though they are supposed to be half price for My Waitrose customers, they were not available. Decided to have plain scone instead and asked whether I could have my free coffee with my scone in the restaurant. Told I could not have a free coffee in the restaurant, and also could not have Half price scone unless I bought a drink too. Seems a bonkers plan. Why upset loyal customers, especially when the restaurant is not full? Come on Waitrose, get yourselves sorted. In the end took my free coffee and drank it in my car.

I shop regularly in another local Waitrose store and the store in Chichester fall way short of that Waitrose store. The lay out is extremely confusing and difficult to find thing. Spent an age looking for Coleslaw which was not with other similar items like hummus etc. Eventually found in the veg and fruit section! Shelves were empty in many parts of the store. Wouldn’t shop in this Waitrose again

I had an unpleasant bowl of vegetable soup today and my husband had a very poor bacon and tomato toast I’ve which contained 2 small rashers of bacon and 2 thin slices of tomato at lunchtime today.Very expensive and disappointingly bad quality for Waitrose.