Pucci's Pizzeria - Chicago

On Saturday night, we placed a large order for our work team. We ordered a family-style pizza along with several dinners. The person taking our order had to repeat the details for the pizza, which was supposed to be the largest size they offer. However, when we received our order, the pizza was completely wrong. We had not requested mushrooms, yet they were all over the pizza. Four out of the five people in our group dislike mushrooms. It was challenging to call back and explain the incorrect order. The person struggled to find our ticket and finally realized that the order was different from what I had told them. They instructed me to take a picture, but it was unclear what to do with it. I also mentioned that the person who likes mushrooms had already started eating the pizza without considering the preferences of others. When I sent the picture as instructed, the response was simply "I see." There was no attempt to fix the mistake, even though any effort to correct it would have been preferable to receiving a pizza that most of us did not enjoy. It is unfortunate because we frequently order from this place for our work events. When people in the area ask me for recommendations, I used to suggest this restaurant, but now I cannot do so based on this experience. It is not just because of the incorrect order but also because of the lack of effort to make it right.

I have ordered delivery from Pucci's twice now, once in 2020 and again this afternoon. Despite the challenges presented by the current virus crisis, the quality of their food is still top-notch and reasonably priced. My group order consisted of a T-bone steak cooked well, a pizza with extra crispy sauce and onions, onion rings, a meatball sandwich, and breaded pork chop dinners. Pucci's did a fantastic job preparing the food, and the delivery was on time and handled by a very friendly individual. Some reviewers have complained about changes in Pucci's restaurants and the food quality, but in my opinion, their food is still top-notch. I believe that those reviewers may have different tastes after receiving the COVID-19 booster shot. I can confidently say that Pucci's Restaurant Pizza continues to serve excellent five-star meals. It's important to consider delivery issues when writing a review, but it's not fair to rate a restaurant poorly overall based solely on a delivery problem without considering the quality of the food. Thank you.

Attention everyone, I have to say that this is the best fried chicken I have ever tasted. This place is a hidden treasure. The pizza was fresh and delicious. You must try it for yourself. The chicken was juicy and tender, and the pizza crust tasted like it was freshly made right before I picked it up. The sauce was also incredibly fresh and divine. I am now a customer for life at this place!

A classic family pizza joint,located in an old building with an old world vibe. Imagine Pa,Pa and Ma Ma in the kitchen cooking meatballs and spaghetti. First time visit. Only had a carry out pizza that was good. Pricing average.Old decor fitting for anold joint in an old time neighborhood .Parking easy on street.Service good with just the right touch of friendliness. AWARDED 1YUM ON A SCALE OF 3

Went on a bike ride to the state line. Stopped at Pucci?s on my way back. Their pizza was delicious and quick! Definitely worth checking out!!!