The Greyhound Inn, Saughall - Chester

The service was surprisingly slow, and we were the only customers in the restaurant. It's a shame because the pub food seemed promising. However, I wouldn't want to pay the full price for it. I was glad we had a 2-for-1 deal.

The food was excellent and beautifully presented. The staff were warm and welcoming, contributing to a pleasant atmosphere.

I arrived for a 1 o’clock lunch, only to be told by an indifferent waitress that we would have to wait 30 minutes due to a Christmas party. The restaurant is in need of refurbishment, and to be honest, we were not sad to leave and spend our money elsewhere. I own a property in the village, and the last time I visited, about two years ago, the pub was welcoming and the food was good. However, I don't plan on returning anytime soon!

We arrived at the booked evening time, but the staff had no knowledge of our booking. no tables were prepared. the personal was embarrassing and didn't know how to apologize that our booking didn't get over them. the main restaurant had been emptied by tables in willingness for a party. we were finally plunged into a small room that served as an overflow for the great number of very loud parties that arrived shortly after sitting. a quiet talk was impossible and we had to get used to getting ourselves over the excessive screaming of the many people who stand around our table and crowded the room. no good experience.

We booked a table for four for my husband's birthday 10 days in advance. We arrived slightly early, to be told the chef had not yet arrived. The table was booked for 1.30pm and there was still no sign of the chef at 1.45pm. Considering we were expecting a Sunday lunch, we were aware we would probably have a long wait for a fresh roast to be cooked. We kept asking what was the situation, and were told she was coming on the bus (Sunday, Bank Holiday on 1st January? . We were then told they could not contact her on her mobile. We were not even offered a complimentary drink whilst waiting, so we told them we would have the round of drinks we had whilst waiting for free. They were not bothered in the least when we told them we were leaving just after 2.00pm, just as the chef arrived in a car! Cannot therefore rate the food or value. Very disappointed.