Sheridan Lounge - Cheshire East

Today, I visited a restaurant with a friend who had received a sparkling afternoon tea voucher as a 60th birthday gift. We were seated quickly by a friendly lady and enjoyed a nice selection of teas. The room was clean and the crockery was lovely. However, we were disappointed with the lack of information provided about the cakes, as we were not told what they were. The quality of the food did not meet our expectations, especially considering the high price of £31 per person. The scones were store-bought and served with buttercream instead of clotted cream, which was not enjoyable. We left most of the food uneaten and felt let down by the experience. We overheard another table expressing similar dissatisfaction with their afternoon tea. We would not recommend this restaurant and would not return. We had a much better experience at Rookery for afternoon tea just three weeks ago. We hope the restaurant takes these reviews into consideration for the future.

Whilst staying at the hotel we booked in for afternoon tea yesterday. Lovely welcome and seated quickly. Full explanation of the different teas available. Upgraded and had a bottle of Prosecco (a little expensive but worth it). Didn’t have to wait too long for our teas and food. All sandwiches and cakes explained when they arrived. All lovely and fresh and plenty to go round. Staff friendly and attentive and very accommodating. Will definitely return when we stay at Crewe Hall again.

The restaurant offers a fantastic variety of sandwiches and pastries, along with a lovely selection of teas or coffee. It's a great value for money, especially if you take advantage of a Groupon deal. Definitely worth it.

I've been going to Crewe Hall for afternoon tea with the girls for at least ten years on a fairly regular basis and it has always been an exceptional experience. So much so that three years ago I actually went for afternoon tea after my wedding. However, we went yesterday and were told that it is now under new management and they no longer offer the welcome drink of Sherry or orange juice. It took about half an hour for them to tell us about the choice of teas and then another half an hour to actually bring the teas out. So, we'd been there an hour and there was no sign of any sandwiches. Table was booked for 1:30 and at 2:50 I asked to see the manager to ask where our sandwiches were! They finally arrived at 3:00, one and a half hours late. Sandwiches were good but cakes were not of usual standard. All six of us were very disappointed and frankly quite shocked. The ladies at the next table were having the same problem. To be fair to the manager he did knock a substantial amount from the bill but it didn't stop the afternoon being spoiled. Doubtful we will go back now.

Amazing afternoon tea, very comfortable and relaxing time.Used a Groupon voucher with ease, would recommend.