Cibo - Cheshire East

This restaurant is so lovely, it looks great but the service is terrible. Staff asked us to pay for drinks upfront because they were too busy to add a tab to the table and then seemed really frustrated when we asked to split the bottle we had bought. The food took over an hour and one dish was cold. The food itself is nice and when we went last year the staff couldn’t do enough so maybe just busy over the festive season. But, not a great meal.

I’m sure the food is lovely but I experienced such terrible service from the guy on the door that we ended up going elsewhere instead

Disappointing, we booked a table and stated that we had prams, we arrived there was no ramp and other guests helped us to get the prams inside, we were squeezed into a small space that wasn’t really practical. Ordered drinks 3 out of 4 were incorrect, food came quickly but 1 out of 4 were incorrect. The food is expensive for what it is. Overall not what I expected.

Whilst the food was really nice the hospitality was very poor. We were left waiting in between orders and meals for quite some time, had to ask for drinks and the bill a few times as it was so long. Waitress seemed to be in her own little world. No one asked about dietary requirements until I raised it and turns out they don't have a gluten free menu but do have pasta so that's all I had. Has potential but sadly I was a bit disappointed.

Beautiful restaurant let down by very poor service. One of our starters was stone cold and had to be sent back… no apology. A replacement came out with our main course which ofcourse we declined. There was simply no attention paid to our table all night. None asked if our food was ok and we had to refill our own wine glasses as no-one paid any attention to what was going on and the restaurant was relatively quiet when we got there. One other really annoying point for such a fancy restaurant was that nobody offered to hang our coats. Whilst the food was good the service is shocking.