Starbucks - Cherry Hill

The service here was disappointing. I placed a mobile order, but it ended up taking an additional 15 minutes beyond the scheduled pickup time. When I arrived, a barista asked for my name as I collected my food item. Meanwhile, another barista started preparing my two drinks but left them in the blender for an extra five minutes. Instead of focusing on my order, he proceeded to make six other drinks for customers who had walked in and placed orders on the spot. Eventually, he poured my Frappuccinos into cups and set them aside in the drive-thru area. When I inquired about the names on those drinks, he rolled his eyes and turned away to work on yet another order. Another barista then asked for my name and confirmed that the drinks in the drive-thru were indeed mine. By that point, my Frappuccinos had completely melted, and my food was cold. Unfortunately, I had to get to work and couldn’t wait for them to remake my order. Having just moved to the area, I had hoped this location would be a reliable Starbucks, but I’ve never encountered service like this at any Starbucks before.

The staff at this place are fantastic! They provide rapid service, even during busy times.

The staff is friendly, but this is definitely not a place for a light dessert.

These ppl handed me a machine where i had to put in a tip to pay for my drive through coffee.. then when I hit no for the tip they messed up my order i had to go inside to fix it myself.. accidents happen but because of the forced tip entry on a drive thru order alone im never going here again, smh, absolutely rediculous.. how about you pay your employees and let your customers buy things for the price listed in peace..

Don 't listen to this woman 's review. I am a loyal customer of this Starbucks and I remember everything that happened. I work there remotely very frequently. The child came in and indicated she lived much farther away than 900 feet. She had stated she lived close to the Red Lobster which is several miles away. Knowing this information, in addition to the fact she is very young and had no supervision for more than one day when she came in, the employees of this store wanted to ensure she was okay. She even asked one of the managers if they were hiring for 9 year olds. They asked her many questions and took great care to ensure they weren 't acting too hastily. It 's better to do something than do nothing at all and I commend them for reaching out even though the girl is loved and safe.