Grounded. Coffee Shop Food Factory

The chef came to my table to inform me that the person who took my order wasn't aware they were out of chicken and asked if I wanted to choose something else from the menu. He was polite and apologized for the inconvenience. I suggested a breakfast sandwich, but he mentioned they couldn’t make that either because they didn’t have a pan to cook the eggs. Yes, a pan. I did receive a refund for the food items, but the coffee arrived at the same time I was informed about the food issue. Unfortunately, the coffee had grounds in it and was just warm, not hot. Overall, while the staff was nice, the entire experience felt off to me. I would approach this place with caution.

Disgusting Service: Take out Meal type: Other Food: 1 Service: 1 Atmosphere: 1

We went on a Saturday morning and we’re standing in line behind two other people with about 5 people waiting for their orders. After 20 min the people in front of us left, and no one has come to take the first person’s order still. We realize they have a single person working behind the counter and he was still making several people’s orders. We gave it another 15 min then left. What business has a single person working on a Saturday morning??

I don’t usually write bad reviews but the straight espresso was an undrinkable mess. I did not have any of the food and the guys behind the counter were nice enough, so no issues there. Food: 1 Service: 4 Atmosphere: 3

I have to say after reading some of the reviews, I was a little hesitant. However, I was greeted by a great young man behind the counter. Who was both pleasant and helpful. He help me make a decision from the menu, (which I was not a single bit disappointed. I thought the decor was bold, but very chic. Something that will cause this place to stick out in my mind. I’ve left many bad reviews, and not hesitant to do so. However after my experience. I wonder if the other reviews were possibly just grouchy people? My visit was the complete opposite! Thank you for the great coffee and pleasant stop in our travelswill come again