Dunkin' - Cheltenham

Awful! The service was terrible, the food was tough and terrible, and the wait time was very slow! I will never return.

My experience at the drive-thru that day was horrible. They got my order wrong and were incredibly slow. I was relieved that I checked my bag before leaving. Shaking my head.

This place needs to be shut down. The service is completely horrible. I just can't take it anymore. I'm never going there again in life. They mess up orders all of the time. The man on the drive thru always get the order wrong plus it's hard to understand him. I finally said that's it and I'm never going there again.

The food is great but the attitude of the male cashier is not appealing. Hope next time the kind female cashier is back and im able to regain my love for this place.

They didn't get my order exactly right, but it was no real big deal. The reason I gave it a lower score was that they focused on the drive thru on a 3 to 1 basis, instead of giving equal attention to the folks inside. I was there 10+ minutes, with only 2 people in front of me. It was way too long of a wait to fill some very simple orders.