Skewers Kebab Grill Chelmsford

I believe this was the worst doner kebab I have ever had. It was extremely tough and could not be eaten. When I called to complain, they offered me a free kebab next time, but I do not live in the area and am only staying for one night, so it wasn't very helpful.

I knew I shouldn’t have bothered after problems with my order in the past but fancied a kebab and thought that by now they would have got their act together. But no. I ordered 2 kebabs, 1 chips, 1 potato wedges, 2 burger sauce and 1 chilli sauce and a salad. What I received was 2 boxes of meat to put inside 2 pitta breads that you couldn’t tear apart, 1 portion of chips that were barely edible, 1 chilli sauce and some hot curry like sauce. The salad was ok. I phoned and was put on hold several times, wedges were apparently off the menu but they hadn’t had time to take them off the app. They reckoned the chips were a double portion (they were not) and human error not sending the burger sauce. The curry sauce was complimentary! To make matters worse I was cut off the call and had to call several more times before they finally answered. Nothing resolved and of course the promised phone call from the manager never materialised. Do yourself a favour and don’t spend your hard earned cash at this abysmal takeaway.

I have had quite a few lovely takeaways from Skewers and have put on glowing reviews. Heard it was under new management but hoped the quality and service would still be as good. They weren’t. Firstly it took an hour and a half for my meal to arrive even though the website “tracking” was saying my meal had been delivered for the last 20 minutes of that time. When it arrived the bags were wet on the bottom and I was warned to hold them underneath so the food wouldn’t fall out. On looking the bag with the salads in looked as if it already had fallen out. One of the salads and one of the sauces were open and upside down (he seems the wet bag Despite specifying no cucumber (due to an allergy all three salads had cucumber in making them inedible The two kebabs were cold and the meat was over cooked and dry. Several bits were so burned I thought they had put charcoal in by mistake. The doner meat and fries used to just be meat and fries but this time it was covered in loads of salad and masses of a white sauce (mayonnaise? . The salad had loads of cucumber in it so this dish was also inedible. Even without the cucumber it was stone cold and couldn’t be microwaved as it was covered in salad and Mayo. The two kebabs were cold and we tried microwaving them but the meat was so dry and tough they also got binned. All in all the meal cost £25 and 98% went in the bin. I rang the shop and the girl sounded as if she’d heard it all before. They had been rushed off their feet but she would get the manager to ring me back. Unsurprisingly he didn’t. So sad to see the best kebab shop in Chelmsford become this bad in just a few months

The service was honestly ridiculous! I ordered my food and three hours later I never received it. Currently trying to get my money back. Spoke with the staff three times and I was advised that it would get sorted and by the end of the night I never received anything. Wouldn’t recommend this place to anyone honestly disgraceful!.not worth anyone’s time.

The food at this restaurant was absolutely delicious with great flavor and generous portions of meat. The chili sauce was also very tasty. I will definitely be coming back for more.