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Contribuiți la feedbackOur family was eager to eat at this restaurant, so we decided to give it a visit. We really enjoyed the food we ordered. It’s hard to believe that 26 years ago was our first time here. Back then, they used to offer samples as we walked by, which encouraged us to give it a try and place our orders. It has become one of our favorite spots to dine at. We particularly love the Chicken Teriyaki meal. Our most recent visit was excellent; the service was prompt and very attentive. Thank you!
This restaurant is fantastic, and the customer service is top-notch. It has a charming, family-owned vibe, and it's clear that the staff genuinely cares about their guests. The food is prepared right in front of you, and it tastes amazing. I believe the negative reviews come from people who don’t engage positively with the staff. Since English isn’t their first language, there might be some misunderstandings with orders, but when you treat them with respect and kindness, they respond in kind.
Whenever I visit the mall, I always make sure to order from this restaurant. The food has consistently been great since they opened over 25 years ago.
I then went back to the woman at the register to point out that I had been charged for three plates, even though we only ordered two. She rolled her eyes and argued with us before asking to see our card for a refund. The cooks were rude and unprofessional, even gesturing dismissively as if they wanted us to leave. Is this really the level of customer service offered here? I will definitely not return. There was no justification for the way we were treated, especially since the mistake originated with the cashier. To make matters worse, one of the cooks even gave us the finger and laughed as if it were a joke!
Shrimp was under cooked and had no flavor. Very Poor service, all the people were rude and seemed inconvenienced to help with anything. After I received my food , I was told the white sauce is .55 extra, so I just grabbed two handfuls of the mustard, duck sauce and soy sauce, twice. The Food was not good. My experience with all the people involved was that they were Very rude and I had a bad experience and will Never eat here again.
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