Tropical Smoothie Cafe - Charlotte

The cashier had no nameplate, so I'm not aware of that name. he is a great African American that I informed that some of my articles were left out of my order. he did not speak, apologized and threw my article on the table. very unacceptable customer service!

This load is fantastic. friendly staff and super fast service. love it!

Always on time when I pre-order and the employees are great. the smoothies are worth the running gear. I don't have much experience with eating.

I fall in love with this! I get the combo every time because it has a plate as well as a smoothie and chips. from any reason I just found out that they had eaten here (not only smoothies), so that I will be definitiw back. they know because I even downloaded the app lol

Wouldn’t recommend this location, the store manager is rude and unaccommodating. I’ve ordered from this place in the past and never had an issue. That was until today when I had the unfortunate experience of cleaning out three spilled smoothies from my car. While cleaning up, it was pretty obvious that the lids were not properly secured. I called asking for a refund and the response I received from the manager was rude and belittling to say the least. He claimed that he could not do anything once the product left the store and said that the best he could do was remake the smoothies which after this experience I really did not want to take a second chance. If you order from this location expect to pay for detailing as well.