Panera Bread - Charlotte

I really appreciate the drive-thru option! The food was fantastic, just like always.

The friendliest staff I've ever encountered! My car battery died while I was in the drive-thru at this location, and the employees kindly offered to help me push my car into a parking spot. To top it off, they gave me my meal for free, even when I insisted on paying! The food was great, and the employees were even better. I genuinely had an amazing experience and will definitely be coming back!

I just wanted to add to my post. I contacted Customer Service at Panera and they provided a replacement sandwich and said they would speak to the store. Hopefully they will correct this, but I am happy that they are taking me seriously. Not good. Where is the meat for a $7.50 sandwich? It was awful! Basically just bread and a few veggies. NOT worth the money. Will not be back!

The 3 guys that I interacted with were Super nice, especially the one who took our order. The food was very good and came surprisingly quickly.

Panera Bread is great. Unfortunately, this particular location is often out of certain breads and other items, though they're new and likely still trying to figure out their inventory. Service is very slow, for both dine in and take out. They have a very convenient drive-through which can be handy at times, and is certainly quick than going inside. Unfortunately not all that easy to get in or out. The staff aren’t overly friendly or welcoming. This location has good seating and a nice outdoor seating area. I hate to give it a two star rating but had too many poor experiences here.