Jersey Mike's Subs - Charlotte

The restaurant was spacious, the service was fast, and everything was very clean. The staff were also very friendly.

Today, I placed an online order and accidentally chose the wrong location. However, the girl who answered the phone was incredibly helpful and said she would deliver my order to me! Wow, I am so impressed! Thank you to everyone who was working on 12/8/20 at 1:30 PM! What amazing service!

The employee handled cash at the register while wearing gloves and then prepared a sub without changing them. A customer addressed the manager about this issue, requesting that the employee change his gloves. When the manager spoke to the worker, he rolled his eyes and sighed. This behavior not only violates health regulations, but it was also particularly concerning given the context of the COVID-19 pandemic. It reflects a troubling lack of awareness regarding food safety and public health.

Eat here if you would like to place your order out loud, the shift manager or store manager I'm really not sure of here position. But she's loud pushy and completely unqualified to lead. On every occasion that I've been here she's greets you with what are you having at the top of her lungs. It's a complete turn off and bit unsettling. She rolls her eyes in what appears to be a show of her inability to handle a rush. She asked me once while Doordashing if I could come back within ten minutes, without even checking to see if the customers order was even ready. Horrible service.

Great location with a friendly staff. Our orders are always prompt and correct.