Domino's Pizza - Charlotte

That was the bad experience ever. I ordered a large thin crust pizza on the phone. I spoke to someone who told me that my order is delivered within half an hour. after an hour and 50 minutes went by I called to find out where my order was and the guy on the other end went to tell me that I had no command and then I just said the order in 17 minutes. I told him it was wrong that my debit card alerted me at 9:27. then he told me it was another 45-60 for the delivery. After waiting for almost two hours, I had to get my pizza. his lack of care to correct the problems and feel more relaxed about the situation has made it just worse. all he wanted was to cancel my order to make it easy for them. the lack of customer service was incredible. I wouldn't recommend the place to everyone.

I ordered a pizza at 9:40 PM on Monday, and by 11:37 PM, it still hadn't arrived. Unfortunately, this has become a common issue with them lately. I often end up getting a free pizza with each order since the Domino's app automatically awards you 60 reward points if the delivery takes longer than an hour. UPDATE: The store ultimately closed before I received my order. They didn't even bother to call and inform me that they had no plans to deliver it.

You don't have time to get this place. they are a permanent disappointment with bad customer service, unacceptable delivery time for cold brown pizza. I wouldn't lead this to a animal, let alone my child, that's disgusting? if they're understaff, they stop being greedy and don't accept any delivery orders!

I usually don’t leave reviews, but I am absolutely shocked by the service at this Domino's. I ordered a pizza over three hours ago, and I'm still waiting. The whole point of ordering pizza is to avoid a lengthy wait, but no one seems to care about how long they’re making me wait. Honestly, it’s just ridiculous.

I know it's my fault, I knew this place was terrible, but I ordered anyway. I thought to pick up my order would cut a solid 3 hours off the time, but the lock was just as good running. they save time and drive them to a better business. the app says I get a free pizza and the service is so bad here, I don't want to pick it up.