Domino's Pizza - Chapin

The app would not take my order so I called in to the main (corporate) number. I placed and paid for my order; then I was transferred to my local Dominos to give them pickup information (car model and color). I?m disabled and wanted to pick up myorder. The manager REFUSED to honor my order because it was not placed online and the button to indicate a pickup at store wasnot indicated, even tho I was offering to tell her the make and model of my car, as well as call when I arrived! I am appalledat the lack of customer service and will NEVER again place an order with this location.

Just get a frozen pizza. This place is a joke. Just about every single order I?ve had from them, as they?re the only place that delivers to my home, something hasn?t been right or the food is inedible from sitting in the warmer so long. I am not someone tocomplain AT ALL, so believe me when I say to avoid this location. Last night I ordered an extra cheese pan pizza and a spinachwith feta cheese bread. Pizza was fine but I somehow got jalapeño and cheese bread. I called to complain and was told I wouldhave to pay another delivery fee to have the correct one delivered, or they?d give me an online coupon for a free bread nexttime. Honestly, I should?ve spoken up and just asked for a refund at that point but I?m not confrontational at all so I just gotthe coupon that I?ll never use. I?ve worked delivery for a pizza place before and NEVER have I heard of a customer being chargedanother delivery fee to get their correct order. The company is supposed to comp that. This was just the last straw. Last time Iordered a pizza and spinach with feta bread, I ended up with my correct pizza and another pizza I didn?t order instead of thebread. That time my bread was delivered to me, with no extra fee bs. I?ve ordered a chicken, bacon, and ranch pizza and thepizza I ended up with was a regular pizza with chicken on it.

As previous posted said, don 't order. We ordered a $30 pizza that had extra pepperoni and mushrooms along with a few other toppings and on one slice there was 2 pieces of pepperoni, and the mushrooms were fingernail size. All in all, we spent $70 fortwo pizzas and cheesy-bread and it was not worth it. My wife called the store to discuss, and they didn 't seem to care about theproduct itself, only offered a credit.

Good pizza no matter if I walk next door and grab it or they bring a truckload to the house, they are always courteous too, especially Rick!

Save your money. Soupy, pepperoni pizza that took way too long to get here. Apparently a free pizza makes up for spending $30 on two pizzas that were both equally as gross. Haven 't ordered from them in months due to terrible service, inedible pizzas andridiculous wait times. I 'd rather buy a frozen pizza than order from them ever again