Cantina 1511 - Chaotte

I love the way they take care of you. Great experience everytime we go there.

We got to the restaurant and they were actually closed. It would've been nice to know this at the time we made a reservation so that our entire party would not have gone to the restaurant.

WORST RESTAURANT EXPERIENCE IN MY LIFE!!It was my wife’s birthday celebration and we had a group of 12. The evening started with continuous waits for drinks and the initial appetizers. These waits were between 45 minutes to 1 hour. All the time we’re getting apologies from the waitress and it got to the point that we requested for a manager. The “manager” comes out and I explain the wait issue and the fact that the waitress seemed overwhelmed by the size of our group and that she was in need of additional hands to get her through our group. What I expected was this manager to help out the waitress or even find another waiter to help get through our table. WELL I WAS WRONG. This young girl who definitely was not the manager didn’t even try to help or get the waitress help. She just listened to the issues in pointed and said “Oh, I will talk to her”. To which I pointed, she needs help not a talk and then she walked away. Nothing changed the food and drink were delayed and the ones that did come were not to my parties (and myself) satisfaction. Food was cold and bland. Plates didn’t look like they were prepared with any care. The drinks were, in the waitress’s own words “missing ingredients” which made a margarita taste like a lemonade Kool Aid. At that point, we just wanted our checks to get out of the restaurant. The checks came and of course, most of them had wrong charges and tickets had items that we’re not correct. Mind you, before the tickets were made, we told the waitress which groups were together and which was each others items, drinks and food. Seemed like the waitress forgot what we spoke 10 minutes prior and just created tickets as how she thought it was correct. The tickets were so incorrect that she charge one of our friends card with ANOTHER TABLES bill. Unfortunately, the mitigar ended with the waitress apologizing and actually taking money out of her wallet to get my friends bill straight after she charged her for another table.I have never been so embarrassed and felt so bad for someone. This waitress just needed someone to come and help her and her manager did nothing to make it easier or to make sure the customer had a better experience than what we had as of when she was spoken to. WILL NEVER COME BACK TO THIS RESTAURANT AND NEITHER SHOULD ANYONE.

Very generous portions with taste to match. I will definitely be going back again.

Everything was great today. Service at the bar and Was the best. Jason had the best hospitality.