Jimmy John's - Champaign

I decided to give it another shot, but two weeks ago I waited two hours for my order. I thought maybe I'd just need to order early next time, but despite that, I ended up waiting almost two hours again! At this point, I can't justify ordering from a place that takes so long, especially when I can get faster service from other pizza places. This will be my last time ordering here.

I visited this establishment on September 7, 2022, and was appalled by the behavior of one of the employees (the name tag was hard to read, but I think it said "Avy"). This worker not only used his phone without changing his gloves but also picked up a filthy floor mat and then proceeded to touch the food. It was absolutely disgusting! I will never return.

The service was quick and precise. The prices are affordable, and the chicken Caesar salad is deliciously packaged.

The food was ordered half an hour ago. I called the load and spoke to Eli, who said they had only 1 driver. probably you shouldn't accept orders if it will take you 2 hours to make a sandwich delivery.

I am writing this review so that people know that JJ cannot deliver on time anymore because of shortage of drivers. Thrice my kids' lunches were delivered 50 minutes late to their schools, and they had no time to eat. I placed the order at 8 am for 11.30 delivery and their lunches reached them between 12.15 and 12.30, including today. They mix up orders and don't follow instructions happened multiple times but we let these things slide. For instance, adding cheese when asked not to etc. About delivery when I called they told me that they are very short on drivers, and they cannot guarantee delivery anymore. I understand this it seems to be a widespread phenomena. But they really need to let people know, so that we don't depend on them until they get their employee issues sorted out. Such a shame because we ordered from JJ every week for kids' lunch.