Gloria Jean’s Coffees Champaign Illinois

So the employee working register asked me if I could pay cash even though the card reader looked to be working. I asked him if it was not working and he didn’t answer the question, and he only reiterated If I could pay cash. I could and obliged but the entire interaction felt odd. He did not ask my friend after me the same question, and she paid card no problem.My other problem is how they made my iced drink. For the regular size, they filled my cup with ice and added the espresso shots. The barista then proceeded to steam milk for an iced drink, and then poured it over the ice. This melted nearly all of the ice and watered the milk down. Overall, I feel as though I paid 7 dollars for one drink to be ripped off. If this is corporate policy, they are overcharging all customers. If it’s just this store, it needs to be rectified—especially when the cashier makes the entire process wholly uncomfortable.Shan’t be going back.

Pranuie is very professionalAnd very knowledgeable on my ordersThank you so much

Need prices on the cups got one assumed like $20 or so actually over $50 and my drink terrible when straight on the trash after I left Definitely Avoid this place

Fantastic frappucino style drinks, amazing every time I go in!!!

I asked for a cold brew, he used the regular hot coffee and just through ice over it and proceeded to put it in a hot coffee cup instead of an iced coffee cup even though there were plenty of them on the side. Would have asked him to remake but there was a line and he was the only one working.