Hôtel Campanile Macon Sud Chaintré

The food is bad. Meat is not tenacious and tough and cold. Vegetables heated 5x. After complaint to the manager the meat was reheated but still cold. Very rude manager. Never again.

This well-appointed restaurant is next door to the Ibis Bistro and serves travellers staying at the many nearby hotels. The environment is lovely, a nice mix of outdoor and indoor tables and the cooking area is visible under a domed roof. Our first waiter was quick and friendly. Within minutes we had a bottle fresh local rose and our main courses arrived shortly after. Burgers were plain but well cooked, plentiful chips but no extra effort with side salad or dressing. We waited half an hour for our plates to be cleared while watching the poorly organised service. The staff themselves were smiley and pleasant, but there was no plan or structure. We had at least four different servers and they were not allocated to specific tables. When they eventually arrived, our desserts were delightful (creme caramel and a peach compote) but we then waited another hour for our dessert plates to be cleared. It took two attempts to request coffee by which time we wanted to leave, having spent over two hours at our table with very little staff attention. Sadly, we left no tip. This could be a superb restaurant if someone took charge of how it is run. Next time, we’ll try the Bistro next door...

A Tuesday night visit pretty quiet. Staff were slow to seat us and then disappeared for 10 minutes. Food arrived fairly quickly after we ordered but staff never came back to check everything was ok or if we wanted more drinks. As soon as we put out cutlery down, plates were shipped away. Service could be so much better and friendlier and lets it down!

We have visited this restaurant most years when staying at the next door hotel. This year's experience, on 20 January, was dreadful. There were not enough staff, and the service was very poor. The young lady who was cooking the grill food was having to deliver the food herself, and ours arrived before anyone had cleared the starter plates. The fish in foil had been on the grill since the starters were ordered, and was thoroughly overcooked and dried out. We will visit again, because it is convenient, but hope for a better experience next time.

Simply the best steak meal at a great value price! The food is BBQ'd as you watch and the service is friendly and unobtrusive. Great local wine too a lovely start to our holiday as we travelled through France