Empress Court Chinese - CHAGRIN FALLS

The food is consistently excellent, and they've always gotten our orders right. The staff is friendly and attentive. The atmosphere is pleasant, clean, and calm, making it a perfect spot for a quiet conversation. This has been our experience every time we visit.

I placed an order for Christmas Day pick-up nearly 32 hours in advance. They gladly took my card details over the phone for pre-payment. When Christmas Day arrived, I showed up at the agreed time, only to be told they had lost my order and hadn't even started preparing it. The staff were neither apologetic nor willing to offer any discount or accommodation for my family's Christmas meal. It was a huge disappointment. They mentioned they had lost their lease renewal, which seems to be a blessing in disguise. Do yourself a favor and drive the extra two miles down the road to Hunan's.

This place offers the best Chinese food around! There are plenty of options, and the flavors of their sauces are divine. The ingredients are always fresh, and the service is consistently top-notch.

I have been eating Chinese food my whole life- I’m 51… this was just bland and not flavorful enough for me. I never trust a Chinese restaurant if their wonton soup broth looks like dishwater…. If I had seen that first- I would have definitely made a different choice. I ordered wonton soup, and the happy family with white rice…not going back!

Fantastic food. Love this place! Warm welcome every time I go there.