Pier Brasserie - Ceredigion

At first glance, the restaurant may not seem special from the outside and could use a renovation. However, once inside, you'll find several pool tables, table tennis, and plenty of seating areas where you can enjoy the delicious fish and chips from their small but well-curated menu. My family met here for a meal, with my parents traveling an hour south and us coming from an hour north to meet for lunch. The experience was fantastic and the food was amazing. The fish and chips were the best we've had, especially when paired with the delicious curry sauce and tartar sauce.

I dined at this restaurant tonight with my mother, two sons, and a well-behaved Jack Russell. Our dog behaved perfectly during the meal, but when she barked twice at a seagull outside the window, a very rude staff member told us to control her as it was disturbing other diners. When we asked if anyone had actually complained, the answer was no. The chips were terrible and there were no vegetarian options available. It was a waste of money and upsetting for the whole family to be spoken to in such a rude manner. We will not be returning. If dogs are not allowed to make noise, they should not be allowed in the restaurant at all.

I have been visiting Aberystwyth Pier for many years and have even witnessed the construction of this bar area. Today, I tried to place an order but watched as 6 people were served before me. When I asked the female bar staff if I would be served, I was told that my attitude was not acceptable and that I would not be served. I was also told that no one had noticed me, despite being a 6ft 2 black man who is hard to miss. Even though the bar was not busy when I was waiting, I was purposefully ignored as 6 other customers were served before me. The staff were rude and allowed other customers to push past me to order, while ignoring my presence. I will not be returning to this establishment as the staff need to improve their customer service skills in our inclusive society. The staff in the main pier bar are always courteous and friendly, and I have spent a significant amount of money here over the years with my family. It is disappointing that the staff I encountered today did not meet the standard of service I have come to expect. Unfortunately, I experienced discrimination in Wales for the first time today.

Fantastic fish and chips but you have to pay for sauces extra. definitely worth s visit if your in Aberystwyth Staff friendly very vledn and tidy sitdown fish and chip restaurant

Terrible customer service. Went to the bar to order food and drinks, the young girl at the bar had a foul attitude towards us and suggested that we went elsewhere for food. Other customers also said how vile the girls attitude was and said she acted the same towards them. Would never go back here. Don’t know how you can speak to customers like that absolutely disgusting.