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Contribuiți la feedbackToday I was served by a very charming and customer service-focused employee at this Costa. She has served me before and as always, she never fails to impress. Lisa is definitely an asset to Costa and to this specific Costa store in Aberystwyth. Thank you, Lisa, for your fantastic work!
The customer service at this restaurant is absolutely unacceptable. The server I had seemed to lack basic customer service skills and had a bad attitude. This is not the first time I have experienced poor service from her. Perhaps she should consider a different job where she doesn't have to interact with customers.
Located in Aberystwyth, we came across a Costa Coffee shop that was quiet and perfect for my wife and me. I ordered the festive hot chocolate, which I had tried before. The lack of customers allowed the barista to make it perfectly. I thoroughly enjoyed my visit.
Really patronising and rude member of staff who seemed to think I was unable to use my own phone for track and trace so continued to give me unwanted advice and proceeded to call me ‘love’ several time …. I’m 53, educated and tech-savvy Coffee lukewarm. Cafe untidy (cleaning bucket out in the middle of the cafe…. old files and a huge ceiling lampshade left out at the back of the cafe… scruffy and below usual Costa standards). I like Costa but…..there are plenty of delightful independent coffee shops in Aber so give this Costa a wide berth if you’re in town!!
Lovely visit and chat with the team. Al I think the store manger was amazing shame about being an Arsenal fan.
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