TGI FRIDAYS - Central Islip

It took 30 minutes before a waitress came over to us and that was only bc I went and found a manager. I’m pretty sure they seated us and never told the server. By the time we got our food, we were starving. The manager and host were more concerned with getting the tv to work than helping us. At least my steak was good. Next time, I’ll order take-out and skip the awful service.

Hostess didn’t check me in for my Open Table reservation so I didn’t get my points. She looked like a zombie. No smile and needs a class in customer service.

Drinks took 20 minutes to come out and the food 25 minutes later after that. The salmon was overcooked and the burger tasted like school food. We had to request silverware for the table after the long wait. Spoke to the manager who appropriately removed the food from the bill. Hopefully he will be able to address this soon otherwise this restaurant will surely be closing soon.

Fun evening with friends, but service was seriously off. Waiter seemed inexperienced. One of our party waited 1 hour for a glass of water. Every thing else was slow and a bit disorganized, but overall ok. I was disappointed since this location is usually great!

We had to wait 30 minutes for a waitress to come to our table, and that was only because I had to go and find a manager. It seemed like they had forgotten about us and never informed the server. By the time our food arrived, we were extremely hungry. The manager and host seemed more interested in getting the television working than in attending to us. However, at least my steak was good. I will opt for take-out next time and avoid the poor service.