Sweet Frog - Central Dr, Hornchurch

This chain is fantastic! You choose your favorite froyo flavor, add your toppings, and pay by weight. This location used to offer discounts of up to 15% for correctly answering trivia questions—5% for each correct answer. I really hope they bring that back!

The self-serve frozen yogurt place offers gloves and sanitizer for customer use, which is great! The flavors are delicious and there are plenty of toppings to choose from. The cashier, who might be the owner, was incredibly friendly during both of our visits.

To be honest, I wasn't very impressed. Half of the yogurt dispensers were not frozen, and the candy toppings were stale. The stone and patio areas were not very clean either. I've had much better experiences at other locations, but this one definitely needs some improvements.

This was my first experience and her second with the franchise. We thought we would try it. Should have chose different. Upon entering, there wasn?t anyone in sight (including worker) for about 3-4 minutes at least. Then we put on gloves and picked our size and chose flavors, only to find that the first 3 we tried were liquid. So we chose others. They have a lot of toppings at least. We bought and paid $18 for a medium and small. Went to car to eat and after 2 bites I was done. It tasted awful. Not sure if the mix was wrong or what but it was gross. My gf said hers wasn?t good either. I went back in to tell them maybe something went bad with the machine but, again, nobody in site. After 3-4 minutes someone came out and I told them the issue, they said they didn?t know and well that?s all. I said well check the machines maybe, and threw our items away. Never again

This site was great. Extremely clean, very pleasant atmosphere, all the toppings were full. Young lady working was very friendly and just a joy. She was working constantly with a smile on her face.