Mr. Pickle's Sandwich Shop Castro Valley

Expensive! We purchased 2 sandwiches, 3 drinks, 1 bag of chips, received 2 chocolate chip cookies free... and the cost was $45 with tip!

Thought about coming here today for lunch. Haven’t been here since they opened, when I encountered the absolutely most rude and degrading customer service ever. I wrote on Yelp and the owner harassed me on Yelp (including telling me to ffing die over multiple messages . Well anyways decided maybe to come again today all these years later, so I checked the reviews first. Thanks to all the great reviews here…I am AVOIDING!! Can’t believe this place is still operating with all these poor customer service reviews. Continuing to never go here :

VERY poorly managed sandwich shop. Jose the manager needs to attend a seminar on managerial etiquette.Ordered on the Mr Pickles website for a pickup at 10:00am. Showed up the next morning and Jose couldn 't find my order and said can 't find it .No apology and took ZERO responsibility for not having my 'group ' order for a local medical practice that requested food from this restaurant. I responded with well this isn 't my problem as he clearly was totally indifferent to dropping the ball on my order. He proceeded to tell the employees making the sandwiches to take all the time you need, don 't hurry this customer 's order, he is rude ... Couldn 't believe this guy. Fortunately a young lady who worked behind the cash register smoothed things over with greater finesse. Btw, that girl could run circles around you Jose.Contact corporate as I did to let them know which locations (like this one) have gone awry!I suggest that if you 're hungry in CV, bring your business elsewhere (like Luccas Deli (across the street). WAY better food and exceptional customer service.

We went in last Sunday and they were short staffed and did such an amazing job handling the big crowd ??? sandwiches was so good, I'll be back!

I had the same experience as some others have stated....I arrived on a weekday morning and there were two women who just looked at me for a while and did not greet or serve, but just kept talking. They were fully aware i was there waiting. Eventually, one of them did attend to me but acted as if she was doing me a favor and with attitude. She eventually just tossed my sandwich in the bag , again with attitude.I like the sandwhics but this sort of lazy non-customer service will make people avoid coming here.