Subway - Castlewood

The prices are extremely high, and my wife and I are on a fixed income. Coupons are the only way we can afford to eat there, but the subs have gotten smaller recently! Overall, I rate the food a 3, the service a 2, and the atmosphere a 2.

I won't be ordering platters from this place again. Service: Takeout Meal Type: Other Price per Person: $10–20

I visited the restaurant yesterday and ordered three subs online. When I arrived to pick them up at 6 PM, the girl at the counter claimed she had tried to call me because they were out of roast beef. However, I never received a call, and they don’t close until 8 PM. My son is quite picky, so when he decided he wanted a pizza sub instead, the girl refused to get the sauce back out, claiming she had just put it away. I asked for a refund, but she told me she couldn't refund the $6.40 for the online order. I was extremely frustrated. I live just 10 minutes away from Castlewood Subway, but after this experience, I would much rather drive 30 minutes to Coeburn.

I recently had a wonderful takeout brunch that I highly recommend. The prices were quite reasonable, ranging from $10 to $20 per person. The food was outstanding, earning a perfect 5 out of 5. The service was equally impressive, also receiving a 5 out of 5 rating. Even for takeout, the overall atmosphere was warm and welcoming, making it a fantastic place to consider. If you decide to visit, don't miss out on trying "The Boss" — it was definitely one of the highlights of the meal!

The manager is very unfriendly and disrespectful towards both customers and staff. She mocks individuals with learning disabilities and often calls people "slow." Additionally, she tends to raise her voice at everyone for minor issues. If you plan to visit, it's best to avoid coming when the manager is present, as she might shout at you for trying to place a Subway order.