Lobster Smack - Castle Point

We booked afternoon tea which cost what we thought was a reasonable price of £15 per person. It was supposed to consist of 4 different sandwiches each, cakes, scones with jam and cream and a trifle type dessert. The sandwiches were insufficient for one person let alone two. There was a small doughnut each and a tiny chocolate brownie. The only thing that we enjoyed was the scone jam and cream. The staff were friendly but because the pub became busy no one came over to ask if everything was okay. We did go up the bar and asked if it was possible to have another round of sandwiches but they said that was all it came with. But as I said it was totally insufficient for two people. I wouldn’t recommend it to anyone, which is a shame as we normally enjoy our meals here.

My party dined in the bar area on an early Saturday evening, bringing our dog along with us. The food was excellent and made fresh, however, our experience was marred by a nearby table of about 6 individuals who were using profanity and speaking loudly with foul language for the entirety of our meal. The bar staff seemed to be unaware or ignoring the situation, and it appeared that these individuals were regulars who felt very at ease. The only break from the noise was when they stepped outside to smoke. Despite leaving a voicemail and email detailing our experience, we did not receive any response. We have been patrons of the Lobster Smack for some time now, but with the recent decline in atmosphere, we have decided not to return.

Staff very rude. Chucked off a table near the bar because it is a regulars table. Our custom is not as important as any regulars here. Made to feel very unwelcome.

The service from our waiter, Steve, was outstanding - he was friendly and efficient. The food was also exceptional. I will definitely be returning on my next trip to Canvey Island.

I went here for les fryett wake and I can tell you the food was excellent and the service from staff excellent I dont usually go to pubs but I and I live in Chelmsford but I would tell anybody it is worth going there for a meal