Baskin-robbins - Cassina de' Pecchi

Servers all ignored my seven year old and self, no acknowledgment that we were there, and was not busy, pretty disheartening for a family company.

We left a wallet there on counter 5/16 with significant amount of cash and credit cards. Hands were full. Did not realize until we got to Florence, Al for a funeral. Have tried to call number listed at least 35 times. No answer. Have left msgs. Stopped by 5/17 on the way back home and lady was too busy to help. Please listen to your msgs and call us back.

Got there at 845pm and was in line behind 4 cars for 15 mins until someone said they were closed. They dont close at 10pm... idk if they were even open at 830 or 9.

The new Baskin Robbins is Amazing Really nice place and polite employees.

2/18/22 Actually ZERO stars. After I made my drive-thru order they handed me the ice cream cone without a paper wrapping around it. So I wonder how many people actually handled the cone before I got it. I'm not a germaphobe but I think this was very unprofessional and unsanitary on their part. After thinking about it I decided to throw it away.