Starbucks - Casselberry

Stupid hours. Stopped in to get a coffee and can’t even get one because they have ridiculously low hours like who closes at 7:30 on a Saturday how about you get more consistent Starbucks and close at the same time all locations ????

We go to this Starbucks often and have always had good customer service, but today was exceptional.Today my husband and I had a bad experience in the parking lot with another customer before coming in and the person tried to cause problems for us in the lobby. The experience was very frustrating and upsetting, but the staff made the whole situation so much better. After the person left, the barista was so sweet. She took the time to ask what happened, made sure we were okay, and even gave us a discount on our order. It really made our day better after having to deal with that.

PLEASE BE AWARE. I have been going to this store for the last 10 years (this is my Neighborhood store)Last Saturday 11/21 I went to the drive through with my daughter like we do almost every Saturday together. (I was driving she was the passenger) when the lady from cashier handled the hot coffee to me, I hold like I always did like it was closed.The lid was not properly closed and the hot coffee spilled all over my legs and my car wheel. 3 Employees, (including store manager) saw the whole thing and started to give wipes and apologize. My daughter was (on my side) she saw everything she got so nervous wiping my legs.After sending Starbucks prof such as pictures, receipt (I had to pay to have my car wheel liquid suction process and seat shampoo), purchase receipt they said they could not do anything because o didn’t have the cup (as a proof) and also, the drink was on my hand when it spills. LIERS! they can clearly see that on their camera footage! At the moment she handled me the drink it spilled all over my legs and car.If there was the opposite, I am pretty sure they would show camera footage very quick.So, we get to the conclusion that those GREEDY companies as Starbucks, charge you a lot of money for a cup of coffee and when there is an incident they take themselves out of the scene.Think about that and be ready when you go to a Starbucks drive trough with your CAMERA READY in case something like that happens.

The male worker there was clearly very bothered by me ordering drinks. I think maybe the girl who took my order didn't hear me say two of the first drink I ordered, not a big deal. When I mentioned I was missing a drink he made it very clear he was annoyed by this by making faces to his coworker who was laughing and shaking her head. He didn't remake it correct and I almost didn't say anything because I was already so uncomfortable. He made it right the second time as I was walking away my mom saw him wave me off in a shooing manner. I don't recommend coming here if you don't like hostile interactions with baristas who clearly don't like their jobs.

I agree with the previous comment. If you are going to ignore Uber eats and have a 30 minute wait then stop doing Uber eats as a whole. While customers coming in 10 minutes after me are getting served