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Contribuiți la feedbackVery friendly atmosphere some item prices r high some are low friendly cashier's
I was returning 2 cans of organic sweetened condensed milk that had just been purchased approximately 2 hours prior because the can my wife opened contained mold, which she noticed after emptying the can into a bowl with other ingredients. The moment I asked about compensation for the cost of the other ingredients assistant store manager John Bagnati immediately caught an attitude and got extremely nasty. In addition to rudely saying there would be no compensation he then slammed the unopened can down on the counter in my direction saying he wasn't taking that one back. After I made it clear the store was indeed going to take it back and refund it, he begrudgingly instructed the polite cashier to do so and stormed off to a room behind the service desk. John Bagnati does not have the temperament to be an assistant manager and could use some customer service training. Perhaps his is a result of ShopRite being the only grocery store in Carteret. No competition breeds this type of poor service. Interestingly enough I usually go out of town to Wegmans to do my grocery shopping. My experience today reminded me why.
Nice store, but it 's a little bit of a confusing layout compared to other ShopRite stores. I haven 't been able to get the regular Bob Evans brand home style mashed potatoes in family size that are available at other local ShopRite stores, only the All Natural variety (which don 't taste nearly as good). They also seem to never have Bread and Basket (store brand) white bread. The last major gripe is that there aren 't any under the cart racks to put soda and water on, causing food and other items to be squeezed around the larger items in the cart.
I don't know why I continue to shop at ShopRite of Carteret. Another box of macaroni in the garbage. The sell by date is 5/11/25. As soon as I put the pasta in the boiling water I got about a dozen of those little black bugs floating on top. I try to support our local vendors, but enough is enough. it doesn't pay to complain because I get nowhere with the store manager Jonathan. The produce is terrible and you can't even get the butchers to cut you any type of meat you ask for. They're not butchers they're stock boys. I was told they can't cut the chicken because it contaminates the blades. I was told I couldn't get a piece of beef cut because the blades were clean. What the heck? I just spent two hours emptying everything out of my cabinets that could have been contaminated. I opened every box of rice and pasta, and had to put it in plastic bags. Time to get off my lazy ass and go to Woodbridge from now on shame on Shoprite a Carteret.
Carteret is a small town and to have this store here full of food and supplies that have fed me for years is a blessing.