Swizzle Stick Lounge - Carroll

This restaurant is situated in a stunning historical property, conveniently located near the Inner Harbour and Little Italy. Our room was comfortable, cozy, and beautifully furnished. Unfortunately, it didn't meet our cleanliness expectations, and we couldn't use the hot tub due to it being dirty. Another issue was the included breakfast; while it was presented beautifully, it was neither tasty nor nutritious. The lovely accommodations need better maintenance, and the breakfast offerings should definitely be improved. On a positive note, the staff were incredibly pleasant and always ready to assist, especially the night shift receptionist. Overall, it's a beautiful place in an excellent location that could benefit from a bit of TLC.

The hotel room was pleasant, clean, and comfortable. However, the complimentary breakfast left much to be desired. I would recommend staying here but suggest dining elsewhere. I really enjoyed the connected Baratta Steakhouse. If you book a room, I recommend asking for one at the back; they have sliding doors that provide easy access to parking and your car. It's a lovely venue for events, and the staff were friendly.

The place was exceptionally clean, and our room was spotless — a big shoutout to the lovely maid! The bed was very comfortable, complete with new linens and good-quality towels. The shower had great water pressure, and we enjoyed hot water throughout our stay. It was nice to have coffee in the room, and we were pleased to find a well-rated restaurant nearby for dinner. The only downsides were a spicy breakfast option and the closed pool. However, since we only stayed for one night, these minor issues didn't impact our experience. Overall, we had a fantastic stay!

Layne was the office worker when we checked in, he was extremely professional and polite. What impressed my husband and I the most is that he checked us in a nice way, then he went back to sweep and crashed he kept busy looking for things that were necessary. Very impressive as you do not seem to see that much often happy with the stay and room.

Staying here at the Carrollton has been a Huge Disappointment! We stayed 2 nights in the Bridal suite spending $140 per night and renting the room with 3 Queens for my family witch were 4 young girls and 2 adults. That room costed the same as the suite. So spending close to $400 in rooms only because they had a pool, that they shut down right before we we're going to utilize this fun feature. That was almost impossible to even get in the pool door when the desk person won't give the pool code to enter. Since I had an attitude she shut the pool down! Told me they didn't have enough disinfectant in the water. So Really, she was mad and made this story up to get even with me and shut the pool down. They are not part of a franchise so they can screw people over. All the manager offered me was a $10 discount. Their breakfast is a joke... they blame it on covid but how many restaurants have dine in right now? Almost All... even Pizza Ranch is running their buffet. Truly this hotel was a bummer all the way around. I recommend to stay in another hotel because they won't make it right with you and still charge you the same rate as they do when you get all the extras that they have. I paid alot of money for a crappy hotel. After we all left the Carrollton hotel and on my way home, (thats on the other side of Iowa) I get a phone call from the front desk asking if I checked out as I have. They are saying payment isn't going through. I have all the pending charges of 3 room payments that are 2 $135.00 charges and a $140.00 charge. There's also $5 and a 10.00 charge and have no clue why these charges are even on my account or what they would be from???? I can't talk to the desk person because she will not be quite so I can explain. I've also sent emails that have attachments showing the pending charges on my account. I called back again and tried telling her I've sent an email to please look at it and she still wouldn't shut up and listen to me. This hotel is AWFUL!!!!