Smoothie King - Carolina Township

I dont leave many reviews, but I couldnt pass this up… mainly because I had the time. Took me 25 minutes from start to finish, to get 2 smoothies. This location needs some urgent help… poor customer service, poor training and by the looks of it, poor management…. terrible experience, wont be back.

Awful! 20 minute wait for 2 cars…SmhHire better people or hire robots.

I saw all the negative reviews and I just thought I'd say that I've always had a wonderful experience at this location

I came in because another location made my smoothie not how I thought it would taste. I told this place exactly what I wanted. The lady at the front counter suggested I add cocoa and it came out good. It would be great if the music was turned up a little bit more at this place I know they were super busy, but the atmosphere was kinda dim

Waited in the drive through for 15 mins. Told us they lost our order and were making it now. Asked us to pull around and would bring it out…after 10 minutes we went inside. Three young teenagers were working and it was clear there was extreme tension. No one had made our order, nor would anyone verbally speak to us. I asked for our money back which was given but with zero verbalization.This is not the fault of these three kids there was zero management present and it was clear the channel of communication and professioanlsm for a public establishment was present. In totalWe waiting 40 mins for 2 smoothies and still left empty handed.This is not my first bad experience at this franchise, but it is the first I wanted to comment about. I tried calling the corporate line to find out who the franchise owner was to try to get some adult supervision out to help these kids no answer…