Tafarn Y Phoenix - Carmarthenshire

This was our first visit and we thoroughly enjoyed it. The prices were reasonable and the food was lovely. I was very impressed with the service from the staff, who were tentative without being over your shoulder. We would certainly visit again, and probably order exactly what we ordered today! Thank you everyone

I have been to the Tavern Y Phoenix several times over the last two years and although the food and service was good, nothing will ever compare to the lunch experience we have had this afternoon. From the initial booking experience to the actual visit today; the ambiance, cleanliness, professional quality of the service and food was truly exceptional. As a large family, I had several extra requests with regard to where we were placed within the venue and food requirements. Absolutely nothing was too much trouble for the manager Alex and the chef Patrick. A wonderful welcome by both of them and the rest of the staff, the food was on a par if not way above a top quality restaurant. As a previous trainer/ manager of within a successful national brewery, I am very critically aware of the the training and customer experience within the hospitality industry. Take it away boys and girls, you were amazing!!!! Can't wait to book another visit to the Tavern Y Phoenix, would be immensely proud to be a representative of your team.

We had an amazing meal at this restaurant. The service was excellent and the food was outstanding, stunning, and delicious. It was very good value for money. It was the perfect place to celebrate our anniversary.

On Saturday, August 5th, we had lunch at the Phoenix. One member of our group has gluten and dairy intolerances. We were given a suitable menu and were impressed by the variety of options available. The food from both menus was delicious. The staff were friendly and efficient.

I took my family to this restaurant for lunch. The waitress who was serving us was very helpful when I explained that my daughter had a wheat and dairy allergy. She said she would ask the head chef for recommendations. However, I overheard the chef making inappropriate comments. I informed the waitress and, despite her embarrassment, she was sympathetic and helped me choose a dish for my daughter. If it weren't for the excellent customer service provided by the waitress, I would have left with my family. She is a valuable asset to the restaurant, while the disrespectful chef only brings down the standard of service at what could otherwise be a welcoming family-friendly pub.