Tropical Smoothie Cafe - CARLE PLACE

They're a nice place to have smoothies and sandwiches. Great smoothies and mostly friendly employees and very clean place. A lot of options to choose from and my favorite smoothie is the tripe berry oat. Definitely will be coming back to this

I placed an order through Doordash and some miscommunication happened that lead to someone else getting my order [not the driver assigned] and it not being delivered. Even though the order said it was still at the store, it was not. I received a call from a rep at this location explaining the situation then an immediate offer to the solution. After not even a minute, I received another call from the manager [Terri] who apologized profusely for the inconvenience and offered to personally drop a fresh order off to me. She even called back to verify that my order was correct to avoid any further inconvenience.I’ve had many mistakes with previous DoorDash orders at other restaurants and this is the first time that the restaurant has been proactive and actually went above and beyond to fix the situation. Usually, they just report it to DoorDash and cancel the order. I am so thrilled that this location really took the time to do the right thing for their customer, even when it wasn’t a direct customer of theirs. The service that I received from these 2 ladies was a true testament to the care, respect and consideration that they have for their job, the company, and their customers. That extra time they took was more than appreciated. Thank you!!

I love this place to come to eat lunchit’s a little high $smoothies on point ? worth coming here.

Disgusted. I walked in and waited about five minutes until anyone noticed me because they were too busy playing around. Then I saw onE of the workers who had a mullet haircut with gloves on reaching into the food and started eating it putting the gloves that he makes the food with for customers to his mouth. I'm sure that is a HEALTH CODE violation yuck. My flatbread was drenched in sauced and was not i was so turned off. They need a mature person to over see the young people because they clearly don't care about customer service and hygiene

Terri is the best! Super friendly and professional staff, great food and smoothies, PLEASE keep the Mango Bacon Brie on the menu!