The Potting Shed Cafe - Cardiff

We enjoy Insole Court and wish it continued success. During our recent visit, we were impressed by the second-hand bookshop. However, we found that The Potting Shed has lost some of its previous charm. The café still uses paper cups, giving off a lingering Covid-era feel. While our coffees, sausage rolls, and carrot cake were satisfactory, they were not exceptional. Despite the bustling mid-morning crowd, sitting near the counter was not very relaxing due to the loud conversations between staff and customers - reminiscent more of a casual diner or beach cafe rather than a place of heritage and culture. Perhaps it is better to visit in the summer when outdoor seating is available.

I ordered the Welsh Rarebit, but the dish was served on damp bread and had a strong flavor of wholegrain mustard instead of cheese. It was expensive and poorly prepared.

Rude staff who ruined the trip. Had friends visiting from Chicago and went to visit the old house as I had heard wonderful things. After we stopped for a late breakfast. With two two year olds and four adults we were keen to try the food, as again, friends and family had said how wonderful the place was. However the man at the desk was BEYOND rude, abrupt and blunt. Really disappointing. We decided to leave as it was completely uncalled for an not needed.

Lovely day spoilt by a very rude and aggressive man called John at the Potting Shed. He was so unhelpful. Very upsetting. Charged me £4.50 for a bread roll. Shocking. His attitude spoilt the whole experience.

I’ve given this cafe the benefit of the doubt several times but unfortunately it remains the same. The staff (particularly the older man) are just so unprofessional. He gives off an air of ‘lazyiness’ tbh. I order a slice of cake and they produced an old piece from behind the fresh cake and handed it to me. He then scoffed ‘oh, this is yesterdays cake, we didn’t sell much!’. Handed me a tea in a shallow coffee cup with barely any water and a floating teabag. I think nowadays there are so many fantastic coffee shops with lovely staff this sort of attitude doesn’t go unnoticed. I’ve given it several chances but sadly won’t be back and certainly won’t be recommending.