Pizza Milano 2 - Cardiff

I called to query missing item and to complain the food was cold the man insisted it was hot (strange as he was no where near it) I asked for a refund he hung up on me 12 attempts to call later he said someone would come with refund that was 2 hrs ago when I called back he refused to refund as I had left a poor review ....apparently not liking cold food , incomplete order and being hung up on should.be accepted ..... I called again and he used the f word 3 times I never swore once he sarcastically said he would send someone to refund me at midnight appealing service avoid at all costs

The staff were very helpful when ordering as a few food intolarnces in the family ,but sorry to say the food was unedible . Although the dog seemed to enjoy some of it .the humans and the cats went hungry so disappointing

My trust in humanity restored this evening by an act of kindness..please let me explain. i went out to get some food tonight on Whitchurch rd, as I ordered my food I noticed a homeless man sitting outside the co-op sat in freezing condition. I approached the man and asked him if I could get him something and he replied that hot food would be fantasti, I walke down to a place called Pizza Milano 2 and asked what they had available quickly...expla why the rush as did not want to seem rude. when they cooked the food and I got a drink..I took money out to pay and said thanks for being quick........the guy in there said I will only charge you £1 as its for a homeless man.... so 2 things tonight Thank you gentlemen from PizzaMilano 2 in Whitchurch rd Cardiff...a random act of kindness has touched my heart....and good luck to the homeless man I met tonight....may God help you find your way

We ordered the pizza meal deal. veg pizza, chicken wings, drink, garlic bread and ordered medium chips. I have ordered from Pizza Milanos 2 a while ago and the food was of a decent standard, however this time, the pizza was edible but considering it was a veg pizza I was expecting it to be more colourful and have more than pineapple and yellow and red pepper. The garlic bread was stale and burnt around the edges so we couldn't eat that. The chips were fries again stale looking and very greasy and the chicken wings were too salty and was definitely not from a healthy chicken. I am absolutely disgusted with the massive standard drop from this place and their audacity to serve a customer food of such low standard. I will not reorder ever again and not recommend it anymore.

I ordered a pineapple and mushroom pizza which was cooked freshly to order. It was piping hot and full of flavour. Will certainly return.