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Contribuiți la feedbackGreat service and the ice cream was just what I needed on a hot day x Would defo go back for food Recommend
Iced coffee, burger and chips all were amazing best burger in Canterbury I have tried, Highly recommend!
This is my first review on tripadvisor but I’ve just received such appalling service I felt compelled to write one. We came for ice cream, I asked the price and she simply pointed to a board, I asked for a single in a cup, she said yes, I then asked if I could have two flavours as a single portion. I was told no as this would be a ‘double’. Ended up sharing a ‘double’ with my husband, charged £4 for two tiny scoops of ice cream. My son then asked for a single in a cup he was told no as they don’t have single cups (opposite to her earlier comment). We asked if he could have a single in a bigger cup but was told no as that would look ‘silly’! I did point out that for those who are gluten intolerant, they would probably prefer to look ‘silly’ with a cup! Honestly can’t believe what we’ve experienced. We paid for our ice creams but really wished I’d said we’d not have any ice creams when I saw the first tiny scoop but felt it was too late! Very unfriendly, unhelpful and overpriced. Such a shame as rest of our day in Canterbury had been lovely.
Putting a board outside advertising fish and chips is an insult to decent chippies. Cheapest pre-breaded frozen fish and anaemic chips. Almost £20 for 2 people without drinks. Was furious at myself for going in here.
Only gave one star as there is no option for zero. Tried to overcharge us. Never apologised for her error. Witnessed her attempting it with other customers whilst we waited. The older female is rude, and has no customer service skills. Refused to supply tap water. Refused to accept credit card. Refused to apologise for her errors, Never washed her hands between serving. I feel for the younger female as she tried her best. She did the cooking and the,meal was nice, but the service from the older female was absolutely appalling, especially the blatant attempt to overcharge. Stopped going there over ten years ago, thought we would try it again. Never again.