Mcdonald's - Cambridge

Edit: Did talk with someone there, they were apologetic. In reality this location is good, and like I've said, most of the orders are usually always right. Mistakes happens. I'm sure it won't happen again. I changed the rating. Keep up the good work. Not sure what happened here.... normally orders are right from this location but today, I added cheese to my Jr Chicken Sandwich, however it came without the chicken patty! What? Never noticed till I got home! Will change my rating as soon as it is recitfied.

Took my kids for the first time at this McDonald 's the setup and food are the standard of McDonald 's. What makes this McDonald 's get 5 stars from me is all because of the manager 'John C '. He took his time to speak with my kids and treat them with kindness. At one point I am not sure when I left my credit card at one of the kiosk. I got home to find the manager found me on Facebook and messaged me saying he found my card and kept it safe. He was respectful kind and went out of his way to help me. John deserves to be noticed for that and I hope someone higher up reads to know what a great team leader they have at that location.

Every night during the week days. There seems to be a underlying hatred towards those that are either homeless, or less fortunate than others. Some of the night staff are downright ignorant and spiteful towards the homeless. Keep in mind only some of the night staff are like this. But when it comes time for changeover from dinner to breakfast. Constantly get told, cant take any orders right now. Even if not ordering food, just a coffee. They still cant seem to be able to even keep the coffee up and current enough for someone to grab one. I've never had anything like this happen to me at any other mcdonalds I've ever happened to go to. Cause of my old line of work, I used to always frequent eating establishments at or around 3-5 am. This is the only mcdonalds that I have ever encountered this. So if you plan on coming to this mcdonalds at this time of night, if your not homeless should have a fine time. But if you look homeless, or associate with any while inside here. Then all bets are off on how your experience will go.

Same food as they all have with the added advantage of shopping at the Walmart its attached to... service was fair and efficient enough

The best manager I have ever seen in a McDonald’s. Best attitude, working every minute and kind to the employees and clients.