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Contribuiți la feedbackFabulous food and service! Exceptional team work, serving a very demanding restaurant. Great job! Thanks! H/O these guys need some recognition: Ivan, Tanaya and Edson.
Not sure where to begin, been loads of times but have noticed that the quality all round has dropped to such a low level we won't be going back. Went for my daughters birthday meal and completely let down, mega slow service, poor quality of food, ordered online in the restaurant and waited an enterinty for our food, £8.20 for peppered squid and literally 7 pieces on the plate and over cooked. What on earth ix going on??
We quit eating inside Yo! Sushi around eight months ago due to there effectively being no mass conveyor belt anymore, no staff interaction (slow and cumbersome app ordering only), massively reduced food quality/portion sizes, and dreamland pricing. However, we thought to get popcorn shrimp as a treat for our young daughter, so walked in to use the take away service. Were politely informed of a 40 minutes wait possibly longer. We were the only people in the reception area. It was 6:30pm on a Saturday evening and the seated areas were maybe 15% full. Same waiting time if dinning in we were told. So we left disappointed which is the new norm. Yo! has some new Japanese owners as of June 2023 let's hope they can eventually reverse the slide of this once great restaurant chain.
Went there alone to have some sushi, the service was order on the phone and they delivery to your table. No awkward feeling eating alone. Fish was fresh and service was fast.
The food was ok although the value for money ratio quite low. I had to get up and ask for the bill (and waiting at the till for a very long time as there was only one waiting staff in the whole restaurants . Eventually she counted our dishes and told how much to pay (without showing us the bill . Once I paid, I asked for a copy of the bill which she reluctantly gave us. We then said we didn’t want to pay the 10% discretionary service charge (apart from getting our drinks we had received not service really! and she said that it was compulsory. We didn’t want to spoil the evening and have an argument but we really did not appreciate the fact that we were not showed the bill before paying and the fact that we were charged for service without us having a chance to agree.