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Contribuiți la feedbackMy wife and I went in there today and ordered 2 coffee Frappe's. None of them tasted of coffee, pretty tasteless, Not cheap for a tasteless drink . We took them back to the member of staff that made them and asked for a little coffee to be added to make it taste of coffee. The staff member said he was using the standard recipe and wasn't allowed to use extra. Needless to say we won't be buying those again. The store was also filthy. The built in sofa was split open with stains all over it, not very appetising to sit on. The tables and floor were filthy with crumbs all over the place as if somebody had set a stick of dynamite off in a packet of biscuits. The 2 members of staff there seemed to be busy and could have done with a 3rd member to help keep things clean and tidy. the sofa needs replacing .
Dirty and messy. The floors tables are covered in the remnants of other people’s meals, and nobody has bothered to clear up al the glasses mugs from the tables.
We had a really pleasant customer experience. We are always anxious when eating out due to a dairy allergy. The staff were professional and considerate when we asked about their available products. They took us through the allergy matrix and explained the risks, and that they would prevent cross contamination through washing utensils. They were true to their word and washed their hands and items to ensure our food and drink were prepared separately despite the additional work. Very grateful, thank you very much.
Omg, it’s a horrible shop to visit. Everything was so untidy, and unorganised. Don’t know how people are able to sit in this store as the lighting is very low and you feel love sitting in a medieval dungeon. There is only one toilet and is indescribable, there was water and used tissues all over, the hand dryer was broken and not sure if this is getting cleaned at all. I never thought of using suck harsh words but I mean every word!! Would not recommend this place at all.
Food is very expensive. Staff brilliant always very attentive
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