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Contribuiți la feedbackI am not a fan of the overall service at this restaurant, but I have been there a few times and there is one staff member who is always very nice to me. Today, a young woman served me while wearing a swimsuit top and took my order. I requested a different cheese, gouda, on my panini which already had emmental. It was difficult to get options from the older lady working in the deli, who I assumed would know best. The young girl suggested mozzarella as an alternative, which I found odd but decided to stick with the emmental. When my order arrived at the table, I noticed there were no mixed greens in the panini as stated on the menu. I asked the person at the till about it and was simply told they did not have any. I ended up paying over £14 for a dry panini and two flat whites with oat milk because they did not have the ingredients, or even inform me beforehand. I may be spoiled by better service and value elsewhere, but the restaurant does have a great ambiance. This is my first review on Trip Advisor, yay!
A lovely place for coffee and a panini. Bright and clean. Totally recommend. Can't beat a proper cup of coffee.
A lovely Cafe and Aunthentic Italian a fabulous Bakery and lots of tasty treat The Coffee wad as to be expected and the atmosphere was very welcoming I will definitely go back here when I'm on Cherry Hinton Road
We’ve been going to Balzanos since, well a lot of years, long before the new format. If Friends introduced the UK to the coffee shop Balzanos is our response to the American dream, reinforced with Italian elan. Service/food/coffee are all first class and the environment makes you want to turn up with a favourite read and spend a long time there. Great stuff team Balzanos this should be franchised!
I live near and visit with family or sometimes for meetings and love this place the illy coffee, food and service is great. I always recommend friends to visit. Also lots of fresh baked bread and a great Deli.
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